PRIVACY POLICY
Last updated: January 1, 2025
At Insuraksha, We Care About Your Privacy!
Connect Insurance Broking Services Private Limited, a company incorporated under the Companies Act, 1956, having its registered office at 8th Floor, Gold Crest, 10th Road, Juhu, Vile Parle (West), Mumbai - 400 049, Maharashtra, India (hereinafter referred to as "Insuraksha" or "Company") owns and operates "www.insuraksha.com" ("Website/Platform").
At Insuraksha, data protection is a matter of trust and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy. Please read this Privacy Policy to learn more about our information gathering and dissemination practices.
This document is an electronic record in terms of Information Technology Act, 2000 and rules made thereunder as applicable. By using our Website/Platform, you acknowledge your acceptance of the terms of this Privacy Policy and expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
Insuraksha Privacy Assurance
We promise that we will not sell or rent your personal information to third parties or use it for unsolicited emails or messages without your explicit consent. Your trust and confidence are our highest priority.
Information We Collect
When you use our Platform/Website or services, we collect and store your personal information to provide you with customized service experience and facilitate your participation in our services.
Personal information includes: name, mailing address, telephone numbers, email addresses, PAN card number, Aadhaar card information, and other information needed for providing requested services.
We also collect non-personally identifiable information such as referral URLs, IP addresses, browser information, and website usage patterns.
How We Use Your Information
We use your personal information to facilitate the services you request and provide ongoing user support.
Your information helps us resolve disputes, troubleshoot problems, promote safe transactions, and customize your experience.
We may send periodic emails about service changes, new features, technical updates, and news. You can unsubscribe at any time.
We analyze demographic and usage data to continually improve our service offerings.
Information Sharing and Disclosure
We do not sell, rent, trade, or exchange any personally identifying information of our users.
We may share your information with our affiliates, insurance companies with whom we have agreements, and service providers under contract (customer care, data analytics, lead management).
Any disclosure to third parties requires your prior permission, except where you have agreed by contract or for operational purposes mentioned above.
We may disclose information when required by law, legal authorities, or to protect our rights and comply with terms and conditions.
Data Security
We use industry-standard encryption technologies when transferring and receiving user data.
We follow security standards provided under the Information Technology Act, 2000 and Information Technology Rules, 2011.
Your privacy and security are protected through multiple layers of security measures.
We regularly review and update our security practices to ensure your data remains protected.
Data Retention
We retain your personal information for as long as required for the purposes stated in this Privacy Policy.
We may retain information for longer periods as permitted or required by law.
Retention may be necessary to maintain suppression lists, prevent abuse, handle legal claims, enforce agreements, or comply with legal obligations.
Cookies and Tracking
We use cookies to enhance your user experience and track website usage patterns.
Cookies help us personalize your experience, remember preferences, and improve site functionality.
You can choose to disable cookies in your browser settings, though some site features may not function properly.
We may use various data collection tools including web beacons to analyze site usage and improve our services.
Third-Party Links
Our website may contain links to other websites that may collect personally identifiable information.
These third-party links are provided as a convenience, and you use them at your own risk.
Insuraksha is not responsible for the privacy practices or content of linked websites.
This Privacy Policy only applies to information we collect while you are on www.insuraksha.com.
Your Rights
You can access, update, or delete your personal information by contacting us.
You have the right to opt-out of marketing communications at any time.
You can request information about what personal data we hold about you.
You may withdraw consent for data processing where consent is the legal basis for processing.
Contact Information & Nodal Officer
Company Address
Connect Insurance Broking Services Pvt. Ltd.
8th Floor, Gold Crest, 10th Road,
Juhu, Vile Parle (West),
Mumbai 400 049, Maharashtra, India
Contact Details
Email: support@insuraksha.com
Phone: 1800-266-9693
Business Hours: Monday to Saturday
9:30 AM to 6:30 PM IST
Principal Officer: Mr. Bharat Anand Manthena
Regulatory Compliance
CIN: U67200MH2003PTC141621
IRDAI Registration No.: 217
Valid from: 13/10/2024 to 12/10/2027
Category: Composite Broker
Website: www.insuraksha.com
Legal Disclaimer
Amendments: Insuraksha reserves the right to revise this Privacy Policy at any time without prior notice. Please review this policy periodically to stay informed of any changes.
Jurisdiction: Any dispute over privacy is subject to the terms and conditions of this Privacy Policy and the Terms of Use. You and we each submit to the exclusive jurisdiction of the Indian Courts at Mumbai for any disputes arising in connection with this Privacy Policy.
Compliance: This Privacy Policy is governed by the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures for Protection of Sensitive Personal Data and Information) Rules, 2011.